Privacy Policy

1. Introduction

JBS Roofers ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (jbsroofing.com) or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Schedule appointments through our booking system
• Call or email us directly
• Request estimates or quotes

This information may include:

• Full name
• Email address
• Phone number (mobile and landline)
• Physical address (street, city, state, ZIP code)
• Service type requested
• Project details and messages

2.2 SMS/Text Messaging Information

When you opt in to receive SMS communications by checking the consent box on our forms, we collect and store your mobile phone number to send you:

• Appointment confirmations and reminders
• Service updates and notifications
• Responses to your inquiries
• Promotional messages (if you opt in)

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule and confirm appointments
• Provide estimates and quotes for roofing services
• Send you appointment reminders and service updates via SMS (if consented)
• Communicate about your roofing project
• Improve our website and services
• Comply with legal obligations
• Send promotional messages (only with your explicit consent)

4. SMS/Text Messaging Privacy

4.1 Consent Required

We will only send you text messages if you have provided express written consent by checking the SMS consent checkbox on our forms. Consent is not a condition of purchase.

4.2 Opt-Out Rights

You may opt out of receiving text messages at any time by replying STOP or UNSUBSCRIBE to any message, or by contacting us directly at +1 (877) 320-7261.

4.3 Data Security

Your mobile phone number and SMS data are stored securely and will not be shared with third parties for marketing purposes without your explicit consent.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (e.g., email services, SMS platform, appointment scheduling)
• Legal Requirements: When required by law, court order, or government regulations
• Business Transfers: In connection with a merger, sale, or acquisition of our business

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact information for active customers is retained for the duration of the business relationship and for a reasonable period thereafter.

8. Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for SMS messaging at any time

To exercise these rights, please contact us at Help@jc.jbsroofers.com or +1 (877) 320-7261.

9. Third-Party Services

Our website may use third-party services such as GoHighLevel for SMS messaging and appointment scheduling. These services have their own privacy policies, and we encourage you to review them.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: